Title
Consider/Discuss Animal Services Operations and New Volunteer Animal Advisory Committee
Summary
COUNCIL GOAL: Operational Excellence
(2.2: Continuously provide a high level of customer service to our citizens)
MEETING DATE: November 17, 2026
DEPARTMENT: Development Services / Code Services
CONTACT: Phillip Hubbard, Director of Code Services
Hannah Golden, Animal Services Manager
RECOMMENDED CITY COUNCIL ACTION:
• Staff recommends the City Council receive a presentation on Animal Services Operations and a proposed new resident volunteer Animal Advisory Committee.
ITEM SUMMARY:
• Staff will provide a presentation highlighting Animal Services operations during Fiscal Year 2026, including enhancements, ordinance improvements and community outreach efforts.
• Staff will also discuss planned improvements for Fiscal Year 2027 which include changes to field operations and technology upgrades intended to improve response capabilities and customer service.
• In response to Council direction provided during a April 2026 presentation regarding dissolution of the Animal Services Facility Advisory Committee (ASFAC), staff will present a proposal for a new resident volunteer Animal Advisory Committee designed to increase community involvement for animal-related initiatives in McKinney.
BACKGROUND INFORMATION:
• McKinney Animal Services protects public health and safety through animal control enforcement, field operations, community outreach, and education. During Fiscal Year 2026, the division implemented several operational improvements to enhance service delivery, resident engagement, and animal welfare. Staff will provide an overview of those accomplishments as well as planned initiatives for Fiscal Year 2027.
• In April 2026, the City Council approved dissolution of the state-mandated Animal Services Facility Advisory Committee (ASFAC) after responsibility for maintaining the committee transferred to Collin County as the county is the sole owner and operator of the shelter. During that discussion, Council requested staff evaluate alternative opportunities for resident involvement in animal welfare initiatives.
• Staff are proposing a new resident volunteer Animal Advisory Committee that would provide opportunities for community engagement, education, outreach, and policy input when requested by City Council.
FINANCIAL SUMMARY:
• [N/A
BOARD OR COMMISSION RECOMMENDATION:
• N/A