Title
Consider/Discuss/Act on a Resolution Supporting Adjustment of the Statewide Wireless 9-1-1 Service Fee and Establishment of a Sustainable Funding Model for Next Generation 9-1-1
Summary
COUNCIL GOAL: Safe and Secure Community and Operational Excellence
MEETING DATE: June 2, 2026
DEPARTMENT: City Manager
CONTACT: Nimra Zubair, Assistant to the City Manager
RECOMMENDED CITY COUNCIL ACTION:
• Approval of Resolution to support the adjustment of the statewide wireless 9-1-1 service fee and establishment of a sustainable funding model for Next Generation 9-1-1.
ITEM SUMMARY:
• The NCT 9-1-1 program is requesting partner support for an increase in funding. The proposed fee adjustment is justified by the advanced technology now required to meet evolving federal regulations, including emergency communication tools.
• The City actively relies on this program as reflected by the call volumes over the past three years:
• 2023: 78,628 phone calls
• 2024: 70,975 phone calls
• 2025: 75,257 phone calls
BACKGROUND INFORMATION:
• The NCT 9-1-1 program funds the 9-1-1 phone infrastructure including call handling equipment for the City of McKinney and it’s surrounding areas.
FINANCIAL SUMMARY:
• Resolution of support limits support of fee increase to no more than $1.04 per device, per month. Current rate is $0.50 per device and has remained the same since 1997.
BOARD OR COMMISSION RECOMMENDATION:
• N/A